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We offer returns and or refunds directly in the nearest Magnum computer Store within 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a return and/or refund of any kind.

Eligibility for Refunds and Exchanges
• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• If you change your mind, provided that the merchandise is as new, in a re-sellable condition & the consumables (cartridges, CD’s or DVD’s), and Mobile phones, laptops, tablets, hygienic items and accessories (cables, charger, batteries…) are still sealed, return and/or refund can be granted upon Magnum computer approval within 7 days from delivery.
• In case of defection within 7 days, replacement with the same piece will be granted upon Magnum computer approval.
• After 7 days, any item found defected from the manufacture will be sent to the service center under the warranty for repair.
• If you have received an item(s) that is defective (e.g., delivered with ripped or missing parts or other damage) it may be returned for a replacement or full credit upon approval.
• Please ensure that returned item(s) are supplemented with your order confirmation, a copy of your delivery note along with all accessories and free of charge gifts.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item.

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